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Administrative assistant
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Competencies
Utilized Microsoft Office tools for report generation, correspondence, and document management across roles.
Delivered exceptional customer support, addressing inquiries, resolving issues, and ensuring client satisfaction.
Handled internal and external communications effectively, including emails, calls, and meeting minutes.
Managed influencer accounts, coordinated content, and tracked performance aligning with brand goals.
Supported daily operations through report generation, inventory control, and facilitating corporate visits.
Education
Languages
Summary
Experienced in administrative support, account management, and customer service, with a proven ability to streamline operations and enhance client engagement across diverse industries.
Key Achievements
- Provided comprehensive administrative support ensuring smooth daily operations at ISI and Worldwide Logistic.
- Managed multiple influencer accounts, overseeing communication, content coordination, and performance tracking.
- Led collections calls and provided tailored customer service to facilitate payments and resolve inquiries at KM2 Solutions.
Experience
Administrative assistant
Handles email correspondence, Approves leave requests, Processes timecards, Generates reports, Provides comprehensive administrative support to ensure smooth daily operations and efficient workflow management.
Account manager
Managed influencer accounts, Overseeing communication, Content coordination, Performance tracking to ensure brand alignment and engagement.
Collections representative
Conducted collections calls, Offering personalized payment solutions based on individual customer needs, Provided comprehensive customer service by assisting with payment processing and addressing additional inquiries or concerns.
Administrative assistant
Managed internal and external communications, Served as the primary point of contact for both workspace inquiries and client interactions via chat and phone, Oversaw inventory control, ensuring accurate tracking and timely restocking, Facilitated corporate visits and recorded meeting minutes,...