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Natalia

Bilingual Interpreter and Customer Service Specialist with versatile communication skills

Contact

Bucaramanga, Santander Department, Colombia
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Competencies

Translation & InterpretationAdvanced

Performed consecutive translation during professional meetings and conferences, bridging language gaps.

Customer Service & CommunicationAdvanced

Provided personalized service, handled inquiries, complaints, and supported sales processes effectively.

Administrative & Office ManagementAdvanced

Managed documents, coordinated schedules, and maintained databases to support administrative operations.

Technical Skills in Office SoftwareExpert

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) for administrative and reporting tasks.

Education

Technician in Accounting and Financial Operations
Servicio Nacional de Aprendizaje SENA
Completed 2021
Student bachelor’s Degree in Industrial Engineering
Unidades Tecnologicas de Santander
Completed Presente

Languages

SpanishNative
EnglishAdvanced (C1)

Summary

Experienced bilingual professional skilled in interpretation, customer service, and administrative support across diverse settings.

Key Achievements

  • Performed consecutive translation during meetings, conferences, and calls, facilitating communication in multilingual contexts.
  • Supported sales and post-sales processes through effective order management and customer inquiries resolution.
  • Managed administrative tasks including document organization, scheduling, and database maintenance across roles.

Experience

English–Spanish Interpreter

Interpretia
November 2024 - Now

Perform consecutive translation during meetings, conferences, or international calls., Facilitate communication between foreign clients and company personnel., Adapt language according to professional or technical context as required.

Bilingual Customer Service Representative

Teleperformance
December 2023 - November 2024

Provide personalized service and effective solutions to customer inquiries, complaints, or requests., Support sales and post-sales processes through order management and delivery confirmation., Advise customers on products, services, policies, and procedures.

Administrative and Accounting Assistant

Industrias Pabón
January 2022 - December 2023

Support administrative management through document organization, correspondence control, and call handling., Coordinate meetings, schedules, and control of office supply inventories., Maintain updated databases of clients, suppliers, and employees.

Skills

Translation & InterpretationCustomer Service & CommunicationAdministrative & Office ManagementTechnical Skills in Office Software
Published on CazVid - May 17, 2026
Contact Natalia