This is my profileContact via CazVidNatalia
Virtual Assistant with versatile skills and customer service experience
Contact
Cali, Valle del Cauca Department, Colombia
Open to remote
Available on CazVid
Competencies
CommunicationAdvanced
Utilized strong communication skills to interact effectively with clients and team members.
OrganizationAdvanced
Managed schedules, tasks, and client information efficiently to ensure smooth workflow.
Negotiation and PersuasionIntermediate
Engaged in negotiations with clients and stakeholders to achieve favorable outcomes.
Problem-solvingIntermediate
Identified and addressed client and operational issues promptly to maintain service quality.
LeadershipBeginner
Assisted in guiding team efforts during project handling and client interactions.
Education
BA
Rutgers University
Completed 2017
AA
Raritan Valley Community College
Completed 2016
Federal Apprenticeship
Completed 2018
Languages
Englishnative
Summary
Dedicated Virtual Assistant experienced in client communication, organization, and problem resolution, with a strong foundation in soft skills.
Key Achievements
- Provided virtual assistance for multiple clients including KVM and Agent by Design
- Handled customer representation duties at Meneses Law Firm
- Demonstrated diverse soft skills such as communication, negotiation, and organization
Experience
Virtual Assistant
KVM
01/2019 - 01/2020
Virtual Assistant
Agent by Design
01/2020 - currently working
Customer Representation
Meneses Law Firm
07/2022 - 10/2022
Skills
CommunicationOrganizationNegotiation and PersuasionProblem-solvingLeadership
Published on CazVid - Jul 3, 2025