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Entertainment Manager with 10+ years in hospitality & leisure industry
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Competencies
Designed and coordinated entertainment programs, themed events, and shows, ensuring seamless execution.
Managed budgets and resources for multiple entertainment projects, maintaining KPIs like GSS and NPS.
Led operational teams for entertainment and children's programs, fostering collaboration and efficiency.
Created diverse entertainment experiences tailored for different hotel segments and guest needs.
Supervised children's areas and developed engaging workshops and activities for youth guests.
Education
Languages
Summary
Seasoned professional with over 10 years managing entertainment programs, team leadership, and guest experiences at luxury resorts. Skilled in event coordination, brand rebranding, and children's activities, delivering engaging leisure experiences.
Key Achievements
- Led rebranding efforts of Paradisus Grand Cana and Falcons by Meliá, enhancing brand positioning.
- Managed entertainment programs, coordinating themed events, shows, and wellness activities across multiple resorts.
- Supervised children's and teens programs, developing workshops and ensuring engaging recreational experiences.
Experience
Entertainment Manager
Management and leadership of the entertainment program, daytime, evening, children's, and wellness activities., Coordination of themed events and featured shows., Responsible for the rebranding of Paradisus Grand Cana., Management of budget, materials, and KPIs (GSS, NPS)., Leading...
Entertainment Assistant Manager
Responsible for the rebranding of Falcons by Meliá., Creating different experiences for each segment., Coordinating themed events and featured shows., Managing budget, materials, and KPIs (GSS, NPS).
Entertainment Assistant Managers
Hotel opening and entertainment program design., Creation of different experiences for each segment., Responsible for pre- and post-pandemic closing and opening., Coordination of themed events and featured shows., Management of budget, materials, and KPIs (GSS, NPS).
Kids Zone Responsable
Supervision of both resorts the children's area., Coordination of recreational and educational experiences., Management and leadership of the children's and teens programs.
Kids Entertainer
Development of children's workshops and activities., Collaboration with family activities and themed celebrations.