Experienced in client support, sales, and executive assistance, adept at handling diverse communication channels and administrative tasks to enhance organizational efficiency and customer satisfaction.
Delivered comprehensive support through various channels, resolving complaints, and managing returns effectively.
Leveraged product knowledge and promotional strategies to encourage sales and meet targets.
Coordinated communication, supported budgeting, processed invoices, and managed data entry tasks.
Proficient in Microsoft Excel, QuickBooks, Google Suite, and digital marketing tools for efficient work execution.
Help customers to check orders information, provide assistance over the phone and match result with warehouse, offer most update promotions encourage sales, provide product information to align with customer needs
Provided support to clients through phone, chat, and email, Process returns and refunds, Check records for customers and orders, Handling complaints
Coordinated communication between executives, staff, and external partners., Supported budget tracking, expense reporting, and invoice processing., Monitored emails and responded to inquiries on behalf of executives., Data Entry, Process invoice, Prepare invoice estimates
Marketing specialist
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Excellent written and verbal communication skills facilitated effective cross-functional collaboration.
