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Acibel
Customer Service Agent with strong communication and problem-solving skills
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Competencies
Experienced in managing customer interactions, resolving issues, and ensuring positive service experiences across multiple channels.
Able to communicate effectively and clearly with clients, colleagues, and supervisors to facilitate understanding and cooperation.
Skilled in using basic computer tools and digital platforms necessary for customer communication and request tracking.
Consistently punctual and responsible in completing assigned tasks in customer service roles.
Education
Languages
Summary
Dedicated customer service professional with experience handling inquiries via multiple channels. Known for clear communication, efficient problem-solving, and maintaining responsible work habits.
Key Achievements
- Handled customer inquiries via calls, WhatsApp, and messages, ensuring clear communication and customer satisfaction.
- Resolved client queries and tracked requests, demonstrating effective problem-solving and follow-up skills.
- Provided friendly and clear communication, maintaining professionalism across various digital platforms.
Experience
Atención al Cliente
Atención a clientes vía llamadas, WhatsApp y mensajes, Resolución de consultas y seguimiento de solicitudes, Comunicación clara y trato amable, Manejo básico de computadora y plataformas digitales