Demonstrated experience with Microsoft Office Suite (Excel, Word, PowerPoint).
Demonstrated experience with C++.
Demonstrated experience with RPA Developer.
Demonstrated experience with ISO 9001:2015 Standards.
Teleperformance El Salvador
Provided simultaneous and consecutive interpretation for client calls in medical, legal, and customer service contexts., Ensured confidentiality and accuracy in sensitive conversations., Met quality and productivity KPIs in a high-volume call center environment.
The IT Spot LLC
Led sales operations for El Salvador, managing client portfolios and tailoring investment proposals., Delivered consistent revenue growth and maintained client satisfaction levels.
Freelance/Independent
Built and maintained a diversified crypto portfolio and conducted market analysis., Implemented short- and long-term investment strategies.
SolCarpi
Oversaw production activities and ensured product compliance with quality standards., Streamlined workflows and improved process documentation.
Bachelor’s Degree
High School Diploma
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Demonstrated experience with Data Analysis & Process Optimization.
Alimentos y Turismo S.A. de C.V.
Delivered personalized attention and ensured top-tier customer satisfaction in food and beverage services., Managed orders efficiently in high-demand settings.
