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Mzwandile

Sales Associate at Sneaker Factory

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Springs, Gauteng, South Africa
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Competencies

Customer Relationship ManagementAdvanced

Expertise in building lasting customer relationships that drive sales and loyalty.

Sales & NegotiationAdvanced

Proven ability to negotiate and close sales, consistently meeting targets.

Communication SkillsExpert

Strong interpersonal skills for effective customer interaction and team collaboration.

Product Knowledge & PromotionIntermediate

Ability to advise customers on product features and promote relevant offers.

AdaptabilityAdvanced

Quickly adapts to new environments, challenges, and sales strategies.

Education

Higher certificate
Tlakula High School

Languages

English
IsiZulu
IsiXosa
Afrikaans
Sipedi

Summary

Motivated sales professional with extensive experience in customer engagement, upselling, and achieving sales targets across diverse retail environments. Skilled in building customer loyalty and product promotion.

Key Achievements

  • Consistently met and exceeded sales targets through effective customer engagement and upselling strategies.
  • Built strong customer relationships, leading to increased repeat business and customer loyalty.
  • Successfully promoted store deals and related products, boosting overall sales performance.
  • Managed stock efficiently to ensure product availability and optimal presentation.

Experience

Direct Sales Associate

Lion Heart Marketing
2024

Helped customers understand products and find what suited them best.. Sold products and worked hard to meet my sales targets.. Built good relationships with customers so they’d come back.. Adapted to different people and situations in a fast-paced environment.. Gained confidence and improved my sales and communication skills.

Direct Sales Associate

Edge Field Marketing

Helped customers open TFG accounts, explaining the benefits and guiding them through the process.. Upsold TFG media products like insurance and airtime to maximize sales.. Engaged with customers to understand their needs and recommend suitable products.. Built strong customer relationships to drive repeat business.. Worked in a fast-paced retail environment, meeting and exceeding sales targets.

Sales Associate

Sneaker Factory
2024 - Present

Help customers find the right sneakers, offering advice on style, fit, and comfort.. Drive sales by promoting store deals and upselling related products.. Assist with stock management, ensuring the store is well-organized and products are available.. Prevent stock loss by staying alert and following security procedures.. Handle administrative tasks, including processing sales and managing store paperwork.. Provide excellent customer service to build relationships and encourage repeat business.

Skills

Customer Relationship ManagementSales & NegotiationCommunication SkillsProduct Knowledge & PromotionAdaptability
Published on CazVid - Jun 2, 2026
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