Results-driven Account Manager with a proven track record in enhancing online sales through strategic eCommerce initiatives and digital marketing.
Expert in managing and optimizing Shopify stores for improved sales.
Skilled in operating Magento platforms for effective eCommerce solutions.
Proficient in utilizing SEO/SEM strategies to enhance online visibility.
Competent in creating email marketing campaigns to drive conversions.
Developed and implemented comprehensive eCommerce strategies that led to a 35% increase in online sales within the first year.. Managed the day-to-day operations of Shopify and Magento platforms, including product catalog management, pricing, and inventory control, ensuring smooth operations across the board.. Spearheaded digital marketing campaigns (email, social media, SEO, PPC) that increased website traffic by 25% and improved customer acquisition and retention.. Analyzed website performance and user behavior to implement improvements, driving an increase in conversion rates and enhancing the overall customer experience.. Led cross-functional teams, including designers, developers, and marketers, to execute digital initiatives and align them with overall business goals.. Collaborated with fulfillment partners and logistics providers to ensure timely order processing and delivery, maintaining customer satisfaction.. Provided regular reports to senior management, tracking KPIs and informing strategic decisions based on sales trends and customer data insights.
Bachelor of Business Management and IT
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