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Waiter [Part-Time]
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Competencies
Demonstrated experience with Exceptional Customer Service.
Demonstrated experience with Guest Relations & Guest Satisfaction.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Professional Communication.
Demonstrated experience with Teamwork & Collaboration.
Education
Summary
Professional profile
Experience
Waiter [Part-Time]
Worked as part of a catering team, providing professional and friendly service to guests at various events and functions.. Set up and prepared venues before events, arranged tables and dining areas, served food and beverages, assisted guests, cleared and cleaned tables, and maintained high standards of hygiene and presentation.. Worked effectively as part of a team in a fast-paced environment while ensuring guests received efficient and courteous service throughout the event.. Assisted with packing away equipment and cleaning the venue after functions while following food safety, health, and safety procedures.
Sales Assistant
Provided professional and friendly customer service by assisting customers with product enquiries, recommendations, and purchases.. Maintained an organised and attractive sales floor, ensured products were correctly displayed and stocked, and assisted with stock control and inventory checks.. Handled customer transactions accurately, operated the point-of-sale system, and assisted with resolving customer queries or concerns.. Worked efficiently within a team to achieve daily sales objectives while maintaining high standards of customer satisfaction, store presentation, and professionalism.. Developed communication, sales, time-management, and problem-solving skills while working in a busy retail environment.
Guest Service Agent [Trainee] [1 Year Internship]
Completed a comprehensive hotel internship with practical exposure to multiple departments and hands-on experience in daily hospitality operations.. Assisted with front office and guest services, including guest check-ins and check-outs, reservations, enquiries, telephone communication, guest requests, and professional guest relations.. Assisted with housekeeping, including room preparation, cleaning standards, linen handling, room inspections, and hygiene and presentation.. Assisted with food and beverage operations, including restaurant and breakfast service, table preparation, food and beverage service, and maintaining dining areas and hygiene standards.. Assisted with kitchen operations, including preparation, cleaning, stock handling, food safety, and maintaining an organised working environment.. Worked alongside maintenance and other operational teams, gaining an understanding of hotel safety, equipment, facilities, and preventative maintenance procedures.. Worked across departments and assisted wherever required to support hotel operations and the guest experience.