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Mpho
Logistics Coordinator
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Competencies
Demonstrated experience with Professional Driving.
Demonstrated experience with Road Safety.
Demonstrated experience with Fleet Management.
Demonstrated experience with Route Management.
Demonstrated experience with Communication Skills.
Education
Languages
Summary
Professional profile
Experience
Logistics Coordinator
Liaised with suppliers, drivers, and clients to arrange efficient pick-up and drop-off. Monitored shipments in transit and resolved delays or issues promptly. Managed inventory records, stock levels, and warehouse storage allocation. Prepared and processed shipping documents, invoices, and delivery notes
Customer Service Consultant and Driver
Collected and delivered customer orders promptly and accurately through the Bottles App platform. Verified orders against invoices to ensure accuracy before dispatch. Provided friendly and professional customer service during deliveries. Maintained communication with dispatch and support teams to resolve delivery issues. Ensured goods were transported safely to prevent damage or spoilage. Collected customer feedback to help improve service quality
Shop Assistant
Assisted customers by providing product information, recommendations, and support to ensure a positive shopping experience. Operated point-of-sale (POS) systems for sales transactions, refunds, and exchanges. Handled cash, card, and mobile payments accurately and efficiently. Monitored stock levels and assisted with receiving, unpacking, replenishing merchandise. Managed product displays to promote sales and seasonal promotions. Resolved customer queries and complaints professionally and promptly. Collaborated with team members to meet daily sales targets and store goals
Driver
Transported passengers, goods, and materials safely and efficiently to designated destinations. Planned and followed the most efficient routes, considering traffic, weather, and time constraints. Ensured compliance with all road safety regulations and traffic laws. Performed daily vehicle inspections to check fuel, oil, tires, and mechanical condition. Maintained vehicle cleanliness, both interior and exterior. Loaded and unloaded goods, ensuring safe handling and correct documentation. Recorded mileage, fuel usage, and trip details for reporting purposes. Coordinated with dispatchers, clients, and team members to meet delivery and pickup schedules. Provided excellent customer service, assisting passengers or clients with their needs