MOTLATSI - Research Assistant

Demonstrated experience with Data capturing.

Demonstrated experience with Record management.

Demonstrated experience with Water meter operations.

Demonstrated experience with Field service.

Demonstrated experience with Plumbing maintenance.

Captured and updated participant data accurately on databases and spreadsheets. Provided front-desk support by welcoming and assisting participants. Answered and directed incoming calls professionally. Performed general administrative duties including filing, scanning, and document management. Maintained organised and up-to-date records. Assisted with scheduling and coordination of clinic activities. Supported office operations and ensured a clean, organised work environment. Maintained strict confidentiality of sensitive information

Collecting and processing job cards for water meter disconnections and reconnections. Disconnecting and reconnecting water supply according to municipal instructions and procedures. Issuing final demand notices to customers with outstanding municipal accounts. Conducting field visits to residential and commercial properties for meter-related services. Updating records and reporting completed job cards. Assisting customers with basic queries regarding municipal water accounts services. Ensuring compliance with municipal policies and safety procedures during field operations. Identifying faulty or damaged water meters and reporting issues for maintenance or replacements

Assisted with installation of water and drainage systems. Fixed leaking pipes, taps, and toilets. Unblocked drainage and maintained plumbing systems. Installed sinks, toilets, and plumbing fixtures. Prepared tools and materials for daily work. Maintained a clean and safe working environment. Followed safety instructions on site

Assisted with stock control and reporting. Maintained organised product displays and ensured stock availability. Supported store administration and inventory processes. Worked closely with team members to meet operational targets. Ensured accuracy in stock rotation and handling of damaged goods

Captured and updated participant data accurately across clinical trial databases and spreadsheets. Managed day-to-day clinical data flow for current trials, including tracking and management of Case Report Forms (CRFs). Performed Electronic Data Capture (EDC) and Source Data Verification (SDV) using RedCap and Cleanease. Liaised with clinical monitors during monitoring visits, providing participant binders and regulatory documentation. Assisted with Serious Adverse Event (SAE) reporting and informed consent review during participant screening. Used the ERP system for finance and operations to process participant reimbursements and generate purchase orders. Provided front-desk support by welcoming and assisting visitors. Answered and directed incoming calls professionally. Performed general administrative duties including filing, scanning, and document management. Assisted with scheduling and coordination of participant visits and activities. Maintained organized and up-to-date records. Maintained strict confidentiality of sensitive information

Assisted with plumbing installations and repairs under the supervision of qualified plumbers. Learned and applied knowledge of pipe systems and fittings across residential and commercial sites. Read and interpreted blueprints to support accurate installation work. Fetched and organized materials and tools to keep jobs running efficiently. Gained practical understanding of plumbing terminology, processes, and site operations