Montoya

Demonstrated experience with Microsoft Office (Word, Excel, Outlook).

Demonstrated experience with Google Workspace (Docs, Sheets, Forms).

Demonstrated experience with Adobe Acrobat Pro.

Demonstrated experience with Teams.

Demonstrated experience with Zoom.

Maintain detailed documentation and confidential records in compliance with HIPAA and agency regulations. Collaborate with multidisciplinary teams to support youth care, safety, and behavioral needs. Assist with daily living activities while promoting structure and individualized support. De-escalate behavioral situations in high stress environments using strong communication skills. Assisted food service with delivering meals to youth on isolation precautions while following infection prevention guidelines and dietary requirements. Retrieved meal trays and maintained sanitation standards according to safety protocols. Performed accurate data entry and documentation tasks in fast-paced settings.

Provided compassionate in-home care and assistance with activities of daily living for elderly and medically fragile patients. Administered medications and provided medication reminders according to physician care plans. Monitored patient conditions and communicated updates to healthcare providers and family members. Scheduled and coordinated physician appointments, therapy visits, and transportation arrangements. Transported patients safely via wheelchair to radiology appointments, specialist visits, and medical procedures. Assisted with specimen collection, labeling, handling, and transport following safety and confidentiality guidelines. Maintained accurate records of medications, appointments, and patient care activities. Communicated professionally with physicians, nurses, pharmacies, insurance representatives, and family members. Maintained HIPAA compliance and patient confidentiality at all times.

Assisted nurses and physicians with emergency procedures and direct patient care in a fast-paced emergency department. Monitored and documented patient vital signs, medical histories, and treatment information accurately in patient records. Responded quickly to emergency situations and supported immediate patient care needs. Assisted with patient transport, wheelchair mobility assistance, specimen handling, and preparation for diagnostic testing. Maintained infection control standards and ensured emergency equipment and supplies were fully stocked. Supported administrative duties including answering phones, scheduling assistance, chart documentation, and medical record maintenance. Communicated effectively with patients, families, physicians, and multidisciplinary healthcare teams. Ensured compliance with HIPAA, hospital safety standards, and departmental procedures.