This is my profileContact via CazVidMonde
Sales Consultant with 2+ years in Customer Service and Sales
Contact
Competencies
Skilled in conveying clear, professional messages in customer interactions and team collaborations.
Experience in documenting customer interactions and preparing reports with clarity and precision.
Proven ability to resolve client issues effectively, ensuring high satisfaction and retention.
Capable of managing and resolving customer objections and workplace conflicts professionally.
Basic skills in data capturing and administrative tasks to support office operations.
Education
Languages
Summary
Motivated sales and administrative assistant with over 2 years of experience in customer service, sales targets achievement, and office support. Adept at communication, conflict resolution, and building client relationships.
Key Achievements
- Consistently achieved and exceeded sales targets in UK campaign and iTalk, boosting revenue and customer engagement.
- Provided exceptional customer service, resolving queries efficiently and maintaining high client satisfaction levels.
- Handled cash, card, and refunds accurately as a cashier, ensuring smooth checkout experiences and promoting store loyalty programs.
- Supported office operations at WBHO through data entry and document preparation, enhancing administrative efficiency.
Experience
Sales Consultant
Managed outbound and inbound sales calls for the UK campaign. Provided professional customer service and resolved client queries. Achieved monthly sales targets and maintained high conversion rates. Updated CRM systems with accurate customer information. Handled objections confidently and ensured customer satisfaction
Sales Consultant
Reached and exceeded daily and monthly sales targets. Made outbound calls to promote mobile and data contracts. Handled customer objections and provided suitable solutions. Maintained accurate records of all interactions
Cashier
Provided customer assistance and processed transactions efficiently. Handled cash, card, and refunds with accuracy. Maintained a clean and organized checkout area. Promoted store promotions and loyalty programs
Admin Assistant
Handled office filing, data capturing, and reception duties. Responded to telephone inquiries professionally. Assisted with document preparation and basic reports