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Logistics Specialist with 5+ years in freight operations and carrier sourcing
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Competencies
Handled load booking and sourcing carriers for FTL, Drayage, and LTL shipments, ensuring efficient operations.
Managed dispatch workflows including route planning, real-time tracking, and compliance for freight shipments.
Built and maintained strong relationships with customers and carriers to ensure consistent service levels.
Provided proactive updates and resolved delays or service issues to maintain high customer satisfaction.
Negotiated rates with carriers and supported sales efforts to maximize operational profitability.
Education
Languages
Summary
Dedicated logistics professional skilled in managing dispatch operations, carrier sourcing, and shipment visibility. Proficient in coordinating complex freight movements, resolving issues, and maintaining strong client relationships to ensure efficient supply chain operations.
Key Achievements
- Managed end-to-end dispatch for FTL and Drayage shipments across the US, ensuring timely and compliant deliveries.
- Negotiated carrier rates, sourcing reliable partners while safeguarding profit margins.
- Improved shipment tracking and issue resolution processes, enhancing service reliability and customer satisfaction.
Experience
Senior Dispatcher / Carrier Sales / Drayage & FTL Specialist
Managed end-to-end dispatch operations for FTL and Drayage shipments across the US., Coordinated port drayage operations, including container availability, appointments, cut-off times, and compliance requirements., Sourced carriers and owner-operators, negotiating competitive rates while protecting...
Logistics Dispatcher (LTL)
Dispatched LTL loads and monitored shipments from pickup through final delivery., Provided customers with transit updates, quotes, and personalized logistics support., Resolved issues related to delays, route changes, and scheduling conflicts., Coordinated field units and prioritized dispatch...
Logistics Broker
Coordinated load booking and dispatch operations., Performed track & trace for FTL and reefer shipments., Maintained customer communication and shipment follow-up., Supported documentation and basic accounting processes.