Professional profile
Assisted customers with online payment processing and payment-related queries.. Guided customers through online payment procedures.. Handled customer interactions and supported payment-related issues.. Maintained accurate payment and customer information.
Assisted in creating design sketches and technical flats for seasonal collections.. Collaborated with senior designers to develop fabric swatches and color palettes.. Conducted market research to identify emerging fashion trends and consumer preferences.. Enhanced product designs by collaborating with the lead designer on seasonal fashion trends and color palettes.. Coordinated sample production with manufacturers to ensure timely delivery of prototypes.. Supported fittings by taking notes on adjustments and providing feedback on garment construction.. Generated detailed garment specifications sheets, aiding overseas manufacturers in producing high-quality products according to design standards.
Managed online orders and handled clients from enquiry to order completion.. Understood customer requirements and provided customised garment solutions.. Performed pattern drafting, draping, fabric sourcing, cutting, and stitching.. Worked on customised garments based on client measurements and design requirements.. Managed order coordination, fittings, alterations, and timely delivery.. Handled day-to-day boutique operations and customer communication.