This is my profileContact via CazVidModiehi
Data Capturer / Systems Support
Contact
Competencies
Proficient in diagnosing and resolving user issues, ensuring minimal downtime and optimal system performance.
Skilled in diagnosing and fixing hardware and software problems across various platforms.
Knowledge of fundamental networking concepts to support system connectivity and troubleshooting.
Experienced in data entry, system updates, and maintaining data accuracy for business operations.
Education
Summary
Motivated IT support professional with over 5 years of experience in help desk, hardware/software troubleshooting, and data management. Skilled at ensuring system integrity and supporting operational activities.
Key Achievements
- Provided first-line technical support, resolving hardware, software, and network issues efficiently.
- Maintained data integrity and system accuracy through meticulous record-keeping and content uploads.
- Supported operational activities and technical instructions on-site, aiding project execution and safety compliance.
Experience
Data Capturer / Systems Support
Capturing and maintaining digital records. Uploading website content and system data. Ensuring data integrity and system accuracy. Supporting basic system and user-related tasks
General Worker (Technical & Operational Exposure)
Assisted with site operations and technical instructions. Followed safety and operational procedures. Supported supervisors with daily project activities
IT Support Technician / Helpdesk Analyst
Provided first-line technical support to end users. Diagnosed and resolved hardware, software, and network issues. Logged, tracked, and escalated IT support tickets. Assisted users with system access and troubleshooting. Maintained accurate technical documentation