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Customer Service and Metalwork Specialist with 11 years of experience
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Competencies
Skilled in engaging with customers to ensure satisfaction and improve service quality.
Experienced in riveting, soldering, and interpreting blueprints for precise metal components.
Effective communicator with colleagues and customers, ensuring clear information exchange.
Capable of prioritizing tasks efficiently to meet deadlines in fast-paced environments.
Collaborates effectively within teams to achieve shared goals and improve operational efficiency.
Education
Languages
Summary
Experienced in retail operations and precision metalwork, with strong skills in customer service, teamwork, and technical tasks. Committed to continuous learning and operational excellence.
Key Achievements
- Streamlined transaction processes at Mr Price, reducing customer wait times and improving overall shopping experience.
- Performed precise riveting operations, ensuring durable joints and adherence to engineering standards at Rich line SA.
- Gained versatile skills in retail operations and metalworking, demonstrating adaptability and technical proficiency.
- Developed strong teamwork and problem-solving abilities through diverse operational roles.
Experience
Cash and Floor assistant
Operated cash registers efficiently, handling transactions accurately and swiftly to minimise customer wait times.. Assisting on unpacking stock trading up the floor so that customers could shop properly.
Wax room, Repeating And Soldering
Performed precise riveting operations on metal components, ensuring strong and durable joints in accordance with engineering specifications.. Interpreted technical drawings and blueprints to accurately position and secure rivets and solder joints.