This is my profileContact via CazVidMisael
Technical Support Specialist with diverse customer service experience
Contact
Aguascalientes, Aguascalientes, Mexico
Available on CazVid
Competencies
CommunicationIntermediate
Utilized good communication skills to interact effectively with clients and team members.
Learning agilityIntermediate
Quickly adapted to new roles and learned new skills efficiently.
Computer KnowledgeIntermediate
Applied general computer skills across various work functions.
Physical TherapyBeginner
Holds a Physical Therapy diploma, demonstrating specialized knowledge in healthcare.
Education
B.A.
University Santa Fe
Completed 2018
Languages
ENGFluent
SPAFluent
Summary
Experienced in customer support, interpretation, and sales, with strong communication and learning skills.
Key Achievements
- Served as a Technical Support Agent at Teleperformance, handling customer inquiries.
- Interpreted between English and Spanish at Human Quality and CMS Mexico, facilitating communication.
- Gained experience in sales as a Subject Matter Expert at Alorica.
Experience
Technical Support Agent
Teleperformance
09/2015 - 02/2016
Youth Soccer Coach
DragonesFC
02/2016 - 05/2018
Stock and warehouse
Levi’s
06/2018 - 02/2020
ENG/SPA interpreter
Human Quality
03/2021 - 02/2022
ENG/SPA interpreter
CMS Mexico
02/2022 - 08/2023
Sales Subject Matter Expert
Alorica
09/2023 - Current
Skills
CommunicationLearning agilityComputer KnowledgePhysical Therapy
Published on CazVid - May 17, 2026