Santiago - Logistics Dispatcher with 8+ years of industry experience

Planned, coordinated, and tracked delivery routes to ensure schedule adherence and customer satisfaction.

Maintained constant communication with clients, drivers, and internal teams to facilitate operations and resolve issues.

Performed data entry, paperwork processing, and appointment scheduling, supporting operational workflows.

Studied market rates, calculated budgets, and optimized load dispatching for efficiency.

Created online content including banners, copy, and multimedia editing to support marketing efforts.

Planned and coordinated the company fleet of drivers, organizing the schedules and appointments, maintaining constant communication with the drivers and the brokers/customers to ensure the successful completion of the deliveries., Resolved over-the-road mechanical incidents and on-going issues the...

Handled a weekly budget to hire carriers/transportation companies to dispatch commended loads all over the US., Studied daily market rates and quoted suppliers to spend the budget assigned efficiently., Tracked and traced location and status of the loads dispatched, to ensure on time deliveries.,...

Offered support as an administrative assistant and human resources recruiter, performing different office tasks such as data entry, account receivable collections and dispatching cleaning personnel, communicating with customers, employees and providers., Worked scanning CVs and profiling possible...

Provided customer care and technical support to different US-based companies, including AT&T, Lyft and Metro PCS.