Mike

Receptionist

Check in and check out guests., Running reports for daily operations, Helping and assisting guests with their request.

Night Audit

Check in and check out guests., Running reports for daily operations, Helping and assisting guests with their request.

Business Development

Customer Service for existing Customers, Calling existing customers to offer New products and services, Cold calling new leads to offer our products and design services, Setting up appointments for our specialists, Setting up appointments and have demos with new customers, Keeping track of customer’s usage on our AI platform

Customer Service Representative

Receptionist/Front Desk

Customer Service, answering calls from customers and providers Front Desk, Address Reservations via email and phone. Setting up spa services for guests, Communication channel between guests and therapists, Payments to providers, Handling tours reservations for tourists

Data Entry and Customer Service Representative

Call Center Representative

Receptionist/ Front Desk

Customer Service, answering calls from customers and providers Front Desk, Address Reservations via email and phone., Payments to providers, Handling tours reservations for tourists

Call Center Representative

Insurance Claims Handle Medical records for Cleveland Clinic patients., Collect insurance payments, Send reports of open insurance claims