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Mikaela
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Experience
Patient Care Technician
Perform comprehensive patient intake procedures, including measuring and recording vital signs, documenting behavioral health observations, and entering records into health systems.. Execute clinical duties including phlebotomy (blood draws) following protocol and strict sterile techniques for patient diagnosis.. Maintain absolute patient confidentiality and HIPAA compliance in all verbal, written, and electronic communications.. Assist clinical teams with administrative coordination, managing appointment schedules, patient records, and cross-departmental documentation.. Establish compassionate, effective working relationships with healthcare providers, patients, and multidisciplinary facility staff.
Financial Analyst / Business Interface Controller
Resolved 150–200 complex end-to-end transaction errors monthly for North American operations using Global SAP and Endur.. Maintained exceptional data accuracy and rigorous quality control standards across high-volume administrative workflows.. Collaborated with cross-functional international teams to streamline transaction resolution processes and operational efficiency.