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Mihle
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Competencies
Demonstrated experience with Customer Service & Client Relations.
Demonstrated experience with Sales & Lead Conversion.
Demonstrated experience with Administrative & Clerical Support.
Demonstrated experience with CRM & Customer Database Management.
Demonstrated experience with Communication & Negotiation.
Education
Summary
Professional profile
Experience
Administrative Clerk Assistant
Provided administrative and clerical support to the sales team, including data entry, filing, and document management.. Maintained accurate CRM records and customer follow-up schedules.. Assisted with correspondence and scheduling to support daily office and sales operations.
Sales Agent
Handled outbound sales calls and promoted company products and services.. Maintained accurate customer records and sales reports.
Retentions Agent
Assisted customers with retention queries and service concerns.. Built positive customer relationships to improve retention rates.. Resolved customer complaints professionally and efficiently.
Customer Service Agent
Managed inbound and outbound customer interactions.. Resolved customer queries and complaints effectively.. Updated and maintained customer service records accurately.
Inventory Clerk
Managed inventory records and stock control processes.. Conducted stock counts and reconciliations accurately.. Maintained inventory reports and warehouse documentation.