This is my profileContact via CazVid
Miguel
Dispatcher with 13 years of customer service and support experience
Video resume
Dispatcher
My recent work history consists of companies such as Celebrity Cruises, Porch, AT&T, and Qualfon. These companies focus on different areas, such as customer service, sales, tech support, and appointment setting. Working for these diverse companies has shaped me into a well-rounded professional. I have gained valuable experience in adaptability, effective communication, and problem-solving. If given the opportunity, I am confident in my ability to make a positive impact on your company.
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and solutions to customers in high-pressure environments, ensuring positive experiences.
Communication SkillsAdvanced
Effectively communicated with clients and team members across diverse industries and support channels.
Problem SolvingAdvanced
Resolved customer issues promptly by applying critical thinking and tailored solutions.
AdaptabilityAdvanced
Quickly learned new systems and processes across different companies, demonstrating flexibility.
Sales SupportIntermediate
Assisted in sales processes, promoting products, and supporting customer purchase decisions.
Summary
Experienced in customer service, sales, and technical support with over 13 years of diverse industry exposure, including cruise lines, telecommunications, and hospitality.
Key Achievements
- Accumulated extensive customer service experience across multiple industries including cruise, telecommunications, and hospitality.
- Gained versatile experience in sales, tech support, and appointment setting, demonstrating adaptability and diverse skill set.
- Worked with high-profile companies such as Celebrity Cruises, AT&T, and RCI, contributing to customer satisfaction and efficient operations.
Skills
Customer ServiceCommunication SkillsProblem SolvingAdaptabilitySales Support
Published on CazVid - Jul 3, 2025