Miguel - Customer Service & Digital Marketing Professional with 10+ years of diverse experience

Handled inbound orders, client interactions, and follow-up to ensure customer satisfaction and business growth.

Designed websites, managed online communities, and created digital content across multiple platforms.

Prospected and promoted products to new clients, including restaurants, hotels, and local families.

Supervised and managed event activations and talent transportation, coordinating with multiple stakeholders.

Bilingual proficiency (English/Spanish) utilized to build client relationships and operate in diverse business environments.

Call Property Managers and Business Owners who could be interested in requesting or hiring security services in the southern area of LA in the State of California., To get all the information about their security needs and follow up with the prospect to oversee a couple of options I could offer...

Take inbound orders for pizzas and other foods from Pizza Hut and have them delivered to their address., Sell extra food packages and promotions.

Collaborate with the design and setting of different websites for the team’s clients., Act as a Community Manager for some of the clients when needed., Learn different platforms to manage workflows for clients.

Keeping all the website updated weekly, with the different advertisements from the local community., Putting together the weekly newsletter with all updates and sending it to our subscribers, monitoring the conversations with them and keeping the information flowing with the team in Costa Rica.

Supervisor in charge of activations for events., Transport coordinator for talents, hostess and prospect clients., Event activations twice a week.

Prospecting to introduce their products in Restaurants, Hotels, and interested families., Organizing and making product samplings, tastings and promotion at organic local fairs and events., Developing the strategy of a weekly ‘organic basket’ for families., Developing an online catalogue, website...