This is my profileContact via CazVidMiguel
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Education
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Experience
Customer Service
Up selling for Jcrew Clothing company, Second campaign Morgan&Morgan Law Firm, Assisting clients with new and old cases, Creating new cases for new clients, Receiving basic and delicate information
Customer Service Representative
Providing assistance with customers orders via online chat and calls, Accepted help as Floor Support, Promoted to a supervisor position responsible for a team handling chats and calls, Maintaining company metrics, Helping with agents' company needs
Customer Service Representative
Assisting with mortgage accounts, Providing general information and payments
Retention and Sales
Assisted with general information and customer service
Customer Service
Data information, Payments, Collections, Floor support
Customer Service
Retention, Payments, Supervisor Escalation calls for 6 months, Floor support for 3 months
Customer Service
Sales, General Information customers accounts, Floor Support for 6 months, Back Trainer for 3 months