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Mickel
Office Manager
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Competencies
Demonstrated experience with Operations Management.
Demonstrated experience with Staff Leadership & Development.
Demonstrated experience with Multi-Site Operations.
Demonstrated experience with Employee Training & Onboarding.
Demonstrated experience with Policy & Procedure Implementation.
Education
Summary
Office Manager open to new opportunities
Experience
Office Manager
Oversee day-to-day administrative and operational functions for the Kennewick DSHS office supporting more than 50 employees, with periodic responsibility for operations at the Yakima office.. Coordinate staff operational needs, onboarding, training, timecard processing, travel arrangements, inventory, purchasing, meetings, and administrative workflows.. Implement and maintain organizational policies, procedures, workplace safety protocols, and operational standards.. Partner closely with the District Manager and supervisory leadership to support effective office operations, staff needs, and organizational priorities.. Prepare and facilitate all-staff meetings and support administrative meetings across multiple office locations.. Support accounts receivable and accounts payable functions and maintain accurate administrative and financial records.
Owner - Property Management
Managed day-to-day business operations for multiple commercial properties and served as a primary point of contact for tenants and property owners.. Maintained accurate records related to property maintenance, repairs, financial transactions, and tenant accounts.. Ensured compliance with applicable insurance requirements, lease provisions, and legal regulations.. Managed rent collection, late fees, tenant charges, and enforcement of lease terms.. Prepared monthly financial reports, forecasts, and operational information for property owners.
Marketing Director
Developed and implemented strategic marketing initiatives supporting organizational growth, customer engagement, and brand visibility.. Collaborated across business functions to coordinate company priorities and marketing initiatives.. Managed multiple projects, deadlines, communications, and organizational priorities in a fast-paced business environment.
Coordinator
Processed and maintained customer and employer information supporting insurance enrollment activities.. Communicated with agents, employers, and customers to resolve questions and support a positive customer experience.. Prepared monthly payroll deduction reports and maintained confidential customer information.
Office Assistant
Supported daily office operations including accounts receivable, accounts payable, document management, recordkeeping, and database maintenance.. Prepared subcontractor contracts and assisted with employee onboarding, employee records, and HR-related administrative functions.
Owner
Owned and operated multiple business locations throughout Eastern Washington for nine years.. Managed a workforce of more than 50 employees, including hiring, onboarding, training, scheduling, and day-to-day staff leadership.. Oversaw multi-site operations and financial administration including A/R, A/P, budgeting, and other business financial responsibilities.. Worked directly with customers, school districts, and the Washington Office of Superintendent of Public Instruction (OSPI).