Michelle - Payroll Specialist with 10+ years in HR and Payroll services

Experience in year-end processing, timekeeping systems, and payroll management for diverse clients.

Coordinated client setup, training, and onboarding to ensure compliance and smooth transitions.

Led teams and served as primary client contact, ensuring high service standards and issue resolution.

Proficient in Microsoft Office, implementing and troubleshooting payroll and HR systems.

Performed daily audit checks, maintained legislative compliance, and prepared for audits.

Adhered to department policies and procedures to encourage successful internal and external audits., Set up new clients (multi-provincial) with required processes within the payroll database., Maintained knowledge of current government regulations affecting payroll processing with NPI training.,...

Responsible & fully accountable for the payroll & audit function of multiple clients with a range in complexity from one client to another., Responsible for scheduling & running the assigned client payrolls., Follow standard operating procedures & best practices.,...

Coordinated lifecycle of assigned implementation projects in compliance with established methodologies., Served as liaison between clients and technical teams throughout implementation lifecycle., Optimized system performance through ongoing monitoring, testing, and troubleshooting efforts.,...

Set up new clients (multi-provincial) with required processes within the payroll databases and systems, confirming that they are legislatively compliant for their province of employment., Schedule customer training and go live payroll runs with payroll clients., Initiate call to customer to place...