Michelle - Virtual Assistant with Customer Service and Legal Support Experience

Medellín, Departamento de Antioquia, ColombiaRemoteen

Supervised collections department at a personal injury law firm

Held roles including customer service representative, appointment setter, and legal assistant

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced virtual assistant with diverse background in customer service, legal support, and team supervision, based in Medellín, Colombia.

Customer ServiceIntermediate

Provided client support and handled inquiries in customer-facing roles

Legal AssistanceIntermediate

Assisted legal professionals with case management and document preparation

Team SupervisionIntermediate

Supervised collections team, coordinating tasks and monitoring performance

Appointment SchedulingIntermediate

Organized and managed scheduling for clients and legal appointments