Professional profile
Assisting medical providers with their patients claims over the phone. Providing necessary information to medical providers regarding claims.
Provide assistance to hospital patients, doctors and nurses set up hospital appointment for a certain procedure.
Assisting policy owners with regards to billing concerns and processing payments. Answering concerns that is not clear with regards to their policy. Processing request over the phone and sending necessary forms to callers via email, fax or mail
Assisting customers with their online profile access and helping with software downloads. Basic computer troubleshooting. Processing credits for cancellations
Releasing orders for the customers on a given time frame.. Creates and send lease documents to the customers and make follow up with them.. Interact with the company's point of contact to ensure that orders and lease documents are signed and received.
Assist customers with billing issues.. Provide information that are necessary to customer's account, instructions on using telephone lines and such.
Answers incoming calls and assist customers with their concerns about their websites.. Assist customers through online chat support.. Answer emails concerning the website and respond to them within the day.. Help in editing, giving step by step instructions to the customer about their website and help them understand about their billing concerns.
Checking all outgoing products for delivery.. Delivers all products within the day on a given time period.