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Mendrika
Sales Development Representative at Captivea
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Competencies
Skilled in identifying and engaging potential clients to drive business growth.
Effective in providing technical support and maintaining high customer satisfaction.
Experienced in managing social media content and digital marketing strategies.
Proficient in organizing tasks and managing multiple projects efficiently.
Education
Languages
Summary
Motivated and proactive professional with experience in B2B sales, customer support, and digital marketing. Skilled in lead generation, client engagement, and content creation, driving business growth and customer satisfaction.
Key Achievements
- Prospected and qualified target companies in the US market, expanding the sales pipeline.
- Initiated strategic outreach by identifying key decision-makers, increasing engagement.
- Presented and explained custom Odoo ERP solutions, leading to successful client conversions.
Experience
Sales Development Representative (B2B SDR)
Prospect and qualify target companies in the US market.. Identify key decision-makers and initiate strategic outreach.. Present and explain custom Odoo ERP solutions to potential prospects.. Schedule qualified discovery meetings and demos for Account Executives.
Customer Service Specialist
Assisted users with publishing online listings and classified ads.. Provided technical support and troubleshooting for user issues.. Ensured optimal user experience and high customer satisfaction.
Customer Support Specialist
Guided and supported clients through immigration processes.. Verified document accuracy, completeness, and compliance.. Advised clients on optimal immigration pathways and options.. Delivered prompt, clear, and efficient responses to client inquiries.
Assistant - Social Media Content Creator
Created and managed digital content across social media platforms.