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Customer Service & Tech Support Specialist with versatile experience
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied strong communication and problem-solving skills to assist customers effectively.
Technical SupportIntermediate
Supported technical issues related to billing and general tech support, ensuring customer satisfaction.
Computer SkillsIntermediate
Utilized computer skills to handle customer inquiries and technical troubleshooting.
Work Ethic and ProfessionalismAdvanced
Demonstrated professionalism and dedication in call center environments.
Education
Surgical valves technology assembler
Eduard Lifesciences
Completed Jan. 2017
BACHELLOR TECHNICAL ACCOUNTING
Lic. El Nieto
Completed 2012
LIC. MODERN LANGUAGES
Unicaribe
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in providing efficient billing and technical support within call center settings, with a focus on customer satisfaction and problem resolution.
Key Achievements
- Provided billing and technical support services, ensuring efficient resolution of customer inquiries.
- Handled customer communication and problem-solving, fostering positive interpersonal relationships.
- Gained expertise in multiple technical skills including billing customer service and tech support processes.
Experience
Billing customer service/Tech Support Specialist
ERC BPO DR. CALL CENTER
Oct. 2018 - Feb 2020
Tech support
ALORICA DR.
Jun. 2020
Skills
Customer ServiceTechnical SupportComputer SkillsWork Ethic and Professionalism
Published on CazVid - Jan 18, 2026