Dedicated logistics professional with over 5 years of experience managing shipment processes, resolving operational issues, and optimizing logistics workflows. Skilled in database management, KPI tracking, and cross-department collaboration to improve operational efficiency and service quality.
Managed shipments, tracked orders, and coordinated teams to optimize logistics operations.
Maintained and organized logistics records, reports, and internal databases to ensure data accuracy.
Provided client support, managed claims, and collaborated with multiple departments to resolve issues.
Tracked and monitored operational processes to ensure efficiency and compliance.
PERFILES Y SOLUCIONES LOGISTICAS S.A.S
Monitor shipments and logistics processes to ensure full traceability and on-time delivery., Track orders, documentation, and operational updates across internal systems., Coordinate with operations, drivers, and internal teams to resolve delivery issues., Maintain accurate logistics records,...
CAVANA
Coordinated internal logistics processes and administrative support to meet operational deadlines., Managed and updated databases for accurate information tracking and reporting., Controlled documentation and filing systems, ensuring data organization and availability., Collaborated with multiple...
TELEPERFORMANS
Provided customer support via phone, delivering timely and effective solutions., Managed claims, case documentation, and follow-ups according to company procedures., Escalated requests when necessary to ensure proper resolution and customer satisfaction.
IPIÑA PAULINA
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