Melanie - Sales & Customer Service Assistant

Experiencia demostrada en Calendar.

Experiencia demostrada en AI productivity utilities.

Experiencia demostrada en prompt management.

Experiencia demostrada en email handling.

Experiencia demostrada en task scheduling.

Delivered personalized in-person and digital customer service, resolving inquiries, managing product requests, and ensuring high customer satisfaction.. Handled daily point-of-sale operations, billing records, payment processing (cash, cards, and digital wallets), and daily cash reconciliations.. Maintained organized product inventory, processed stock entries, and structured operational store routines.. Communicated with clients across multiple channels to provide order updates, promotions, and post-sale support.

Assisted customers with computer software, internet services, digital printing, and basic troubleshooting.. Provided general technical and administrative support, managing daily client service logs and workstation allocations.. Managed cashier duties, daily payment processing, and balance reporting with 100% accuracy.. Guided users through online platforms, administrative procedures, and digital tools.