Passenger Service Agent
Demonstrated experience with Excellent Communication: Clear and friendly verbal communication to help passengers..
Demonstrated experience with Active Listening: Ability to understand and address passenger needs and concerns..
Demonstrated experience with Quickly resolving issues such as flight delays or baggage problems.
Passenger Service Agent open to new opportunities
Performed basic office tasks, such as filing, data entry, processing the mail, and accounting task handling.. Managing and tallying petty cash.. Managing company ledgers and taking part in data and information collection.. Weekly reporting of cash collection and sales summary to immediate manager.
Greeting passengers at check-in counters and help with check-in process, ticketing, and baggage handling.. Guide passengers to the proper terminals, gates, and facilities within the airport.. Verify passenger’s documents, issue boarding passes, and help passengers with boarding, including those with special needs or requests.. Ensure compliance with safety and security regulations.