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Mayra
Customer Service and Cashier with versatile operational skills
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Competencies
Handled customer inquiries, complaints, and support via different channels, ensuring client satisfaction.
Performed cashier training, managed transactions, and restocked merchandise in food service settings.
Utilized live chat platforms to address customer issues promptly and professionally.
Provided customer support through phone communication, resolving inquiries efficiently.
Applied problem-solving skills to resolve delivery and customer complaints in a timely manner.
Education
Languages
Summary
Experienced in cashier operations, customer service, and support roles with a focus on client satisfaction across retail and food service environments.
Key Achievements
- Gained experience in cashier training and customer service operations at multiple retail locations
- Resolved a variety of delivery issues and customer complaints efficiently while utilizing CRM tools
- Provided comprehensive in-person, live chat, and phone support in customer service roles
Experience
MULTIFUNCTIONAL CASHIER
Experience in cashier training and operations, Merchandise restocking in beverage, snack, and food preparation areas, Providing in-person customer service
CUSTOMER SERVICE AGENT
Resolved delivery-related issues and addressed customer complaints promptly and professionally, Provided hybrid support through live chat and phone calls, Utilised the Kustomer CRM platform to manage, track, and resolve customer inquiries efficiently
MULTIFUNCTIONAL CASHIER
Experience in cashier training and operations, Merchandise restocking in beverage, snack, and food preparation areas, Providing in-person customer service