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Project Manager with 10 years of experience in Construction & Infrastructure
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Competencies
Applying project management principles to lead complex construction projects from initiation to closure.
Managing project budgets and financial planning to ensure cost-effective project execution.
Facilitating communication and collaboration among clients, contractors, and suppliers.
Creating detailed project timelines and resource allocation plans to optimize workflow.
Implementing quality control procedures to meet project specifications and standards.
Education
Summary
Experienced Project Manager specializing in large-scale construction projects, with a proven history of leading diverse teams and managing substantial budgets to deliver projects on time and within scope.
Key Achievements
- Led multidisciplinary teams on large-scale construction projects, ensuring timely delivery
- Managed project budgets exceeding $50M, coordinating cross-functional stakeholders
- Developed project timelines and resource plans, improving efficiency and communication
Experience
QA Representative
Reviewed calls to collections representatives, Conducted audits, Reported defects or issues, Provided feedback and suggestions
Media Clark
Organized mail, Dispatched to the correct department
Customer Service
Managed overdue accounts and recovered payments, Effective telephone communication with customers, Set up payment plans and sales conditions
Collections Agent
Managed overdue accounts and recovered payments, Effective telephone communication with customers, Set up payment plans and sales conditions
Customer Service / Collections
Customer service for account updates, Effective problem resolution, Provided solutions tailored to customer needs
Sales Agent
Generated sales opportunities, Prepared and followed up on contracts, Promoted the company’s products and services
Technical Support
Provided technical assistance and problem resolution, Managed multiple cases simultaneously, Installed hardware and software
Customer Support
Handled inbound calls and account maintenance, Effectively resolved claims with follow-up, Built trusting relationships with customers