Maykol - Welcome to CazVid!

Demonstrated experience with Customer service.

Demonstrated experience with Problem solving.

Demonstrated experience with Communication.

Demonstrated experience with Managed accounts payable process.

Demonstrated experience with Processed vendor invoices.

Managed high-volume calls in a fast-paced call center environment to assist customers with inquiries and issue resolution., Provided excellent customer service by addressing concerns and resolving complaints in a professional manner., Utilized active listening skills to understand and empathize with customer needs and provide appropriate solutions., Collaborated with team members to troubleshoot complex customer issues and provide comprehensive solutions.

Managed billing processes and ensured accuracy of invoices., Generated financial reports and analyzed billing data., Collaborated with clients to resolve billing discrepancies., Utilized billing software to input and track payment information., Provided customer service support for billing inquiries., Maintained detailed records of billing transactions and accounts.

Collaborated with clients to assess financial needs and recommend appropriate loan products, enhancing customer satisfaction and retention., Processed and evaluated loan applications to ensure compliance with regulatory standards and company policies., Provided expert guidance on loan options, interest rates, and repayment plans to prospective borrowers.