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Technical Support and Multilingual Interpreter with 5+ years of diverse experience
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Competencies
Handled client troubleshooting and service inquiries, ensuring customer satisfaction.
Assisted clients in diagnosing and resolving technical issues related to telecom services.
Provided accurate interpretation in medical settings across various languages.
Delivered professional translation and transcription services in multiple languages.
Supported health education initiatives and patient support during clinical volunteer work.
Languages
Summary
Experienced professional with a focus on technical support and medical interpretation across diverse settings.
Key Achievements
- Provided technical support for telecom clients, resolving issues efficiently.
- Delivered medical and community interpretation in multiple languages, ensuring cultural sensitivity.
- Supported patient care across emergency, pediatrics, and cardiology during clinical rotations.
Experience
Tech Support
Assisted clients with troubleshooting, system navigation, and service inquiries, ensuring high satisfaction., Provided technical and customer support for telecom services, resolving issues quickly and effectively.
Interpreter
Delivered medical and community interpretation in English, French, Spanish, and Haitian Creole., Ensured accurate, culturally sensitive communication during consultations and interviews.
Clinical Support Volunteer
Completed rotations in emergency, pediatrics, obstetrics, cardiology, and internal medicine., Supported patient care, health education, and outreach using multilingual communication.
Translator & Transcriber
Offered translation and interpretation in English, French, Spanish, and Haitian Creole., Delivered clear communication for clients across professional and community settings.