This is my profileContact via CazVidMaverike
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Contact
San José,San José,Costa Rica
Available on CazVid
Competencies
Microsoft Windows OS and Office 365 Package troubleshootingIntermediate
Demonstrated experience with Microsoft Windows OS and Office 365 Package troubleshooting.
Ticketing systems (ServiceNow)Intermediate
Demonstrated experience with Ticketing systems (ServiceNow).
AI tools (ChatGPT)Intermediate
Demonstrated experience with AI tools (ChatGPT).
Windows Command skillsIntermediate
Demonstrated experience with Windows Command skills.
Problem-solving skills related to VDIIntermediate
Demonstrated experience with Problem-solving skills related to VDI.
Education
Standard Education
I.E.G.B República Panama
Completed 2013
Bachelor’s Degree
G.E.D.C Costa Rica
Completed 2017
Languages
enNative
Experience
IT Helpdesk
DXC Technology Costa Rica
October 2020 - August 2025
IT Helpdesk
Per Tec Costa Rica
February 2020 - October 2020
Customer Service Agent
Concentrix Costa Rica
July 2019 - January 2020
Skills
Microsoft Windows OS and Office 365 Package troubleshootingTicketing systems (ServiceNow)AI tools (ChatGPT)Windows Command skillsProblem-solving skills related to VDI
Published on CazVid - May 17, 2026