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Mateo

Patient Care & Medical Assistance Coordinator with healthcare communication expertise

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Bogotá, Bogota D.C., Colombia
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Competencies

Medical CommunicationIntermediate

Skilled in translating medical requests, interpreting diagnoses, and facilitating clear communication between patients and healthcare providers.

Customer ServiceIntermediate

Experienced in resolving patient inquiries, managing complaints, and ensuring overall patient satisfaction.

Social Media ManagementIntermediate

Collaborated in managing social media channels for a medical institution, promoting health information and engagement.

Administrative SupportIntermediate

Provided administrative assistance in daily patient care operations, facilitating workflow efficiency.

Bilingual CommunicationAdvanced

Fluent in English, enabling effective communication with diverse patient demographics and international partners.

Education

Systems and computer engineering
UNIVERSIDAD CATÓLICA DE COLOMBIA
Completed ongoing – fourth semester
Academic high school graduate
COLEGIO JORDÁN DE SAJONIA-DOMINICOS
Completed December 2023

Languages

EnglishB2

Summary

Dedicated Patient Care Coordinator with experience managing consultations, translating medical information, and supporting social media efforts within healthcare settings. Skilled in communication, empathy, and administrative management to enhance patient experience.

Key Achievements

  • Managed consultations and monitored patient well-being, ensuring a positive healthcare experience.
  • Provided accurate medical translation and interpretation of radiological diagnoses, enhancing patient understanding.
  • Coordinated patient inquiries and social media communication, bolstering patient engagement and service quality.

Experience

Patient Care and Medical Assistance Coordinator

QUIROBRAIN SAS
February 2024 - February 2025

Patient care and service: Responsible for managing consultations and monitoring patient well-being, providing quality service and ensuring a positive experience in every interaction., Medical translation (patient-doctor): Accurate and efficient translation of medical requests made by the doctor, as...

Skills

Medical CommunicationCustomer ServiceSocial Media ManagementAdministrative SupportBilingual Communication
Published on CazVid - May 17, 2026
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