Mateo - Customer Service & Talent Acquisition Professional with North American Experience

Provided customer support and handled client interactions in a retail environment.

Communicated confidently in English with diverse accents and multicultural clients.

Conducted recruiting activities and engaged in talent sourcing processes.

Utilized language skills to effectively communicate with North American clients.

Recruit CNAs, LPNs, RNs, and Medical Assistants for hospitals, clinics, and long-term care facilities across the U.S.A, Use JobDiva ATS to manage candidate pipelines and track application workflows, Source active and passive candidates through Indeed and internal databases, Coordinate with hiring managers to define hiring needs and develop strategic recruiting plans, Ensure all candidates meet credentialing, licensing, and compliance standards in healthcare, Conduct screening, interview scheduling, offer negotiation, and onboarding in a fast-paced environment, Build long-term relationships with candidates to support future staffing needs

Recruited B2B and B2C Sales Representatives for Israeli-based companies, Sourced talent across local and international platforms using English and Hebrew job boards, Screened candidates and presented qualified talent to clients for review and interview, Managed all candidate communications, from initial outreach through offer stage, Advised clients on job descriptions, salary ranges, and market trends

Conducted full-cycle recruitment for Healthcare, IT, and Managerial positions across the U.S.A, Used Manatal ATS for applicant tracking and data management, Sourced candidates using Indeed, ZipRecruiter, and LinkedIn Recruiter, Partnered with department leads to assess job requirements and build ideal candidate profiles, Completed internal IT Recruitment Training Courses to understand and match technical skill sets, Facilitated interview scheduling, debriefs, and hiring decisions across multiple departments, Maintained organized and compliant candidate records throughout the hiring process