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Mary

Customer Service Specialist with diverse BPO experience

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Santo Domingo, Nacional, Dominican Republic
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Competencies

Customer ServiceIntermediate

Provided support and solutions to customers across different companies, enhancing client satisfaction.

TeamworkIntermediate

Collaborated effectively with team members to achieve common goals in a fast-paced environment.

Self-MotivationIntermediate

Maintained proactive attitude and independent work ethic in multiple roles, demonstrating initiative.

Quick LearningIntermediate

Rapidly acquired new skills and knowledge in customer service and sales functions across organizations.

Education

High school diploma
Jerusalem High School

Summary

Experienced in customer support, retention, and sales roles within the BPO industry, demonstrating adaptability and strong interpersonal skills.

Key Achievements

  • Gained multiple customer service and sales roles across various companies, demonstrating adaptability.
  • Progressed from Customer Service Representative roles to retention and sales positions, indicating role diversification.
  • Acquired core interpersonal and problem-solving skills through customer-facing roles in multiple organizations.

Experience

Customer Service Representative

Alorica

Customer Service Representative

Concentrix

Customer Service Representative

Newtech Global

Retention Representative

ERC BPO

Sales Representative

ERC BPO

Skills

Customer ServiceTeamworkSelf-MotivationQuick Learning
Published on CazVid - Jul 3, 2025
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