Dedicated professional with extensive experience supporting executives, managing sensitive documents, and providing excellent customer service across manufacturing and energy sectors.
Proficient in creating reports and managing documents using MS Office and other MS software.
Experienced in managing communications, customer interactions, and report dissemination.
Handled confidential documents, calendar scheduling, and report preparation for executive roles.
Provided customer support, issue resolution, and upselling in a sales environment.
Bolt Energy
Supported the Customer Service Director, managing schedules and communications, Managed confidential documents, ensuring their security and proper distribution., Created weekly and monthly reports to be distributed to the C-suite.
Ford Motor Company
Collaborated with the Assembly Line team for the assembly of vehicles., Was awarded collaborator of the month for my commitment and drive., Assisted Supervisor with the team management.
StarContact
Communicated with customers concerning their accounts., Resolved customer issues in a timely manner, Positioned service upgrades to customers for sales purposes.
Highschool Diploma
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Worked collaboratively on assembly lines and supported supervisor team management.