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Martha
Account Manager with extensive customer service and team management experience
Video resume
Account Manager
I’ve managed various international accounts and the corresponding teams in charge of everything from manufacturing, shipping, sales to other positions in customer service doing sales, cold calls, payment follow up in call centers/ work from home jobs.
Contact
Guadalajara, Jalisco, Mexico
Open to remote
Available on CazVid
Competencies
Account ManagementIntermediate
Managed international client accounts, overseeing related team activities and service delivery.
Customer ServiceAdvanced
Provided customer support in call centers and corporate environments, handling inquiries and follow-ups.
Team LeadershipIntermediate
Supervised small teams across different departments to coordinate sales and customer support activities.
Sales & Cold CallingBeginner
Conducted sales calls and cold outreach to clients as part of customer acquisition efforts.
Communication & CoordinationAdvanced
Facilitated communication between departments and managed payment follow-ups effectively.
Summary
Experienced account manager with robust customer service background and international account management skills, adept at leading teams and coordinating multifaceted business operations.
Key Achievements
- Managed various international accounts across manufacturing, shipping, and sales
- Led small cross-functional teams in customer service and sales operations
- Handled multiple roles including sales calls, payment follow-ups, and team coordination
Skills
Account ManagementCustomer ServiceTeam LeadershipSales & Cold CallingCommunication & Coordination
Published on CazVid - Jul 3, 2025