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Marketing Manager with 10+ years of brand strategy expertise
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Competencies
Proficient in creating comprehensive marketing strategies aligned with business goals.
Experience in executing online campaigns, social media management, and content creation.
Led and mentored cross-functional teams to achieve project objectives.
Handled budgeting processes for marketing initiatives and optimized spend for ROI.
Education
Summary
Seasoned marketing manager with over a decade of experience in brand development, digital campaigns, and team leadership, dedicated to driving business growth.
Key Achievements
- Led a team of 12 in developing integrated marketing campaigns for multiple product launches
- Developed and executed social media strategies that increased audience engagement by 40%
- Managed a marketing budget of over $2 million, optimizing resource allocation across channels
Experience
Sales Agent/websites
Conducting out bound sales calls., Closing the sale and transferring the call to the billing department.
Sales Agent/Life Alarm
Conducting out bound sales calls., Executing the sale for the various Life Alarm Products.
Netflix English Chat
Assist customers with the monthly billing cycle., Setting up or cancelling an account with Netflix., Trouble-shooting the customer’s home software system.
Customer Service/Soft Sales
Sign up the customer for the TXU service., Assisting the customer with the monthly payments., Adjusting customer’s electric plan according to the customer’s best interest or at their disposal., Providing new plans for the customer if the customer is unsatisfied with the current plan., Soft sales home warranties if the customer applies.
Out Bound surveys
Conducting out bound survey calls to complete with the customer., Convincing the customer to complete the survey with us for a radio station/Political survey.
Soft Sales
Inbound sales calls/make sure the patient has an appointment booked prior to coming in to the nearest location., Upsell the current promotions/add-ons items to eyewear.
Hard Sales Collections Firm/Martini Hughes & Grossman
Conducting outbound calls B2B in hopes of persuading the business to turn over their past due accounts to us for collections purposes.
Admin Coordinator
Organizing the various parts of the daily activities to enable collaboration., Data Entry, Providing support with inbound calls for potential clients/Transfer to the sales department if the client would like to proceed with an appointment., Address any issues for existing clients., Multitasking with various tabs/Admin/data entry/ Sales/Customer Service.