Experiencia demostrada en MS Office.
Allied Global
Help customers to make payments and purchases, Assist customers with technical issues with their phones, Resolve device problems and network issues, Manage portability numbers from different carriers
Allied Global
Listen and evaluate calls from different skills, Provide feedback to customer service agents, Teach agents about QA requirements, Review disputes from supervisors about incorrect scores
Allied Global
Help customers find hotels over the phone and chat, Assist with business and leisure reservations, Retain customers who wanted to cancel reservations, Provide quality service and knowledge about hotels
Conduent
Assist customers and travel agencies with reservations, Retain customers who wanted to cancel vacations, Specialize in group reservations for large bookings
Bachelor’s degree
Discover other professionals with similar experience
Conduent
Listen to and evaluate phone calls from agents, Provide feedback to agents about their scores, Present QA requirements to new hire agents, Conduct mock calls and performance coaching
Allied Global
Make outbound calls to potential customers, Retain customers whose contracts were about to expire, Negotiate new agreements for electricity and natural gas
Icon Solutions
Negotiate debts with banks or collection agencies, Help clients achieve financial stability
