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Marlon

Logistics & Installation Specialist with 10+ years of diverse technician and supervisory experience

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Phoenix, Arizona, United States
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Competencies

Customer ServiceAdvanced

Provided exceptional customer support through direct interactions, ensuring positive experience and issue resolution.

Logistics & Route PlanningAdvanced

Executed delivery and transportation tasks including route navigation, traffic evaluation, and dispatch coordination.

Technical Assembly & ManufacturingIntermediate

Built and maintained manufacturing assemblies, troubleshooting equipment, and ensuring quality standards.

Supervision & Team ManagementAdvanced

Supervised installation teams, warehouse staff, and hub operations, focusing on safety, efficiency, and staff development.

Safety ComplianceExpert

Consistently maintained high safety standards, adhered to safety policies, and trained team members accordingly.

Education

Associate's Degree
Eastern Gateway Community College
Completed May 2011
N/A
Youngstown State University
Completed May 2009
High school diploma
Liberty High School
Completed May 2007

Languages

EnglishFluent

Summary

Versatile professional with over 10 years in logistics, installation, and manufacturing. Skilled in team supervision, route planning, safety standards, and customer service. Adept at managing operations, ensuring quality, and maintaining safety compliance across diverse work environments.

Key Achievements

  • Managed installation teams at ABC Imaging, ensuring safety standards, quality, and customer satisfaction across multiple projects.
  • Led setup and operation of manufacturing assemblies at Temperature Technologies, maintaining quality and safety compliance.
  • Supervised UPS hub operations, improving dispatch accuracy and productivity through effective team management and performance analysis.

Experience

Assembly Technician Contractor

Wayfair
April 2022 - Present

Operate as a sub-contractor to perform furniture install task., Interact with clients by way of phone or person to ensure an easy and hassle-free experience., Complete assignments and report back to partner company., Use GPS and area knowledge to navigate to clients business or residence to perform...

Senior Service Representative

LabCorp
July 2022 - November 2024

Provide on route training for new couriers/drivers, Assist with dispatch and pickups when needed, Load all necessary suppliers needed for the daily pickups, Complete daily pick up schedule in a timely manner, Deliver all daily picks to your branch at the end of your shift, Handle all specimens and...

Night Driver

Khval Transport
June 2021 - January 2022

Transport Clients to and from Quarantine facilities, Interact with agents to ensure client information and destination., Keep a safe and clean disinfected vehicle for clients to be transported within., Safely navigate throughout the PHX Metro choosing the best routes to ensure timely arrival of...

Installation Manager

ABC IMAGING OF WASHINGTON
June 2018 - September 2021

Oversees installation teams and ensures all ABC Imaging produced materials are installed and displayed to customer satisfaction., Ensures all Installers adhere to safety standards at all times., Manages and coaches Installers to increase department efficiency., Visits customers on-site for...

Warehouse Operations

Target Distrbution Center
August 2016 - January 2018

Follow all safety policies and procedures to ensure a safe working environment for all team members, Attend safety trainings to learn how to work safely in a fast-paced warehouse environment, Pack, load, and ship items to stores and guests, Ensure accurate processing of merchandise to our stores...

Assistant Store Manager

Dollar General
November 2015 - September 2016

Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase., Open and close the store a minimum of two days per week., Assist Store Manager with scheduling employees, providing adequate training for employees,...

Fabrication Technician

Temperature Technologies
May 2013 - July 2016

Build manufacturing assemblies for final construction, Erect and break up down of walk-ins etc. with attention to safety, Set up and operate job in accordance to good manufacturing practice standard operating procedures, Clean work area of debris and discarded material, Adjust equipment to ensure...

Package Center Supervisor

UPS
May 2013 - November 2013

Responsible for managing UPS Small Package hub and sort activities., Accountable for ensuring packages are sorted accurately and loaded onto appropriate trailers for movement to next location., Ensures loads are dispatched on time and to the appropriate locations., Supervises unloaders, sorters,...

Skills

Customer ServiceLogistics & Route PlanningTechnical Assembly & ManufacturingSupervision & Team ManagementSafety Compliance
Published on CazVid - May 17, 2026
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