This is my profileContact via CazVid
Marlene
Customer Service Representative with experience in hospitality support
Video resume
Licenciatura en educación mención lenguas modernas
En mi trabajo me encargo de brindar asistencia vía correo electrónico y llamadas telefónicas acerca de reservas ya confirmadas y brindar asistencias para futuras reservas y sobre todo guiar al huésped en cada paso para sus futuras vacacionesn
Contact
Higüey, La Altagracia, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled guest inquiries and provided assistance for reservations and travel support.
Communication SkillsAdvanced
Communicated effectively with guests and team members via email and phone.
Reservation SupportIntermediate
Managed reservations, guided guests through booking processes, and clarified future plans.
Multilingual AbilityIntermediate
Provided assistance in Spanish, ensuring clear communication with local and international clients.
Summary
Dedicated to supporting guests with reservation management and travel assistance.
Key Achievements
- Provided assistance via email and phone regarding confirmed reservations
- Guided guests through each step of their upcoming vacations
- Supported future reservation processes and guest inquiries
Skills
Customer ServiceCommunication SkillsReservation SupportMultilingual Ability
Published on CazVid - Jul 3, 2025