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Customer Service & Sales Specialist with 3+ years in Telecommunications and Insurance
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Competencies
Proficient in engaging clients, closing sales, and expanding customer base across diverse industries.
Experienced in delivering exceptional service, handling objections, and ensuring client satisfaction.
Skilled in utilizing Salesforce and GoHighLevel to manage customer interactions and sales pipelines.
Effective communicator adept at negotiation, objection handling, and building client relationships.
Basic knowledge in attracting clients through digital marketing strategies gained via Coursera.
Education
Languages
Summary
Dedicated sales and customer service expert with over 3 years of experience in telecommunications and insurance sectors. Skilled in CRM management, client engagement, and digital marketing with a proven track record of achieving targets and enhancing customer satisfaction.
Key Achievements
- Consistently achieved sales targets through effective client engagement and objection handling.
- Enhanced customer satisfaction by providing tailored solutions and efficient service across multiple roles.
- Successfully managed CRM systems (Salesforce, GoHighLevel) to streamline communication and sales processes.
- Completed specialized training in sales techniques and digital marketing to boost client acquisition strategies.
Experience
Chatter
Cierre de Ventas. Captación de cliente. Manejo de Objeciones. Gestión de Conversaciones en Línea
Asesor Comercial
Servicio al cliente. Análisis y diagnóstico. Manejo de finanzas. Adquisición de cliente
Telefonista
Servicio al cliente. Manejo de CRM. Manejo de objeciones
Telefonista
Cierre de Ventas. Manejo de CRM. Manejo de objeciones